A ridge of ice sits along the eave above the gutter
For a careful restoration, that ridge is the dam itself, and meltwater is pooling behind it. Photograph it from the ground now, because it is the proof of cause and it disappears with the weather.
Source of the water
Puerto Rico
Our restoration team addresses water entering beneath roof materials, then dries attic insulation, framing, walls, and ceilings affected by the leak.
Signs to look for
If you notice any of these problems, call us before water has more time to spread into nearby materials.
For a careful restoration, that ridge is the dam itself, and meltwater is pooling behind it. Photograph it from the ground now, because it is the proof of cause and it disappears with the weather.
To protect the property, icicles mean water is running down a warm roof and freezing at a cold edge. They are the visible symptom of the exact process that causes the leak.
To protect the property, ice dam water enters over the top plate and drops into the corner. That ceiling perimeter stain is the single most common ice dam symptom.
For a clear next step, the wall cavity carries the water down to the first thing that blocks it, which is a window head.
To protect the property, the snow needs to melt before there is any water to leak. A leak that starts when the sun comes out after a snowfall is diagnostic.
For a careful restoration, heat escaping into the attic melts snow over the heated part of the house. The edge overhangs unheated space, so the water refreezes there.
What happens
Our restoration team adjusts the work to where the water reached, how far the water traveled, and which materials can be saved.
For a clear next step, wet ceiling boxes and can lights mean the circuit gets shut off from a dry location. Nobody stands under a sagging area, and removals overhead are a crew task.
As we plan the work, steam removal is the correct method, and we coordinate a crew that has the equipment. Low pressure steam melts a channel through the ice without stripping the shingles.
To protect the property, a moisture meter runs the full length of every exterior wall in the affected room, not just the stained part.
To protect the property, baseboard or window casing comes off and small access holes let us read and dry inside the cavity.
For a clear next step, compacted or soaked material at the perimeter comes out in place and gets replaced with a measured R value.
To protect the property, the house stays heated, the wet cavity gets contained, and air movers work into the openings with an Professional dehumidifier on the room.
Talk with a restoration specialist
Walk us through what you see, where the water originated, and the spaces it reached.
What to expect
Here is how we usually handle ice dam leak cleanup near Puerto Rico.
For a clear next step, ice ridge, icicles, snow depth and which side of the house it is on. Those four answers walk us through whether steam removal comes on the first trip.
Your callAs we plan the work, take pictures of the eave from the ground while the ice is still there. Move what you can lift from a dry floor and stay out from under any sag.
+5 minutesAs we plan the work, sealed work area, drying equipment and the steam contact get lined up together. Winter calls come in clusters during a thaw, so we sequence by severity.
+15 minutesWe record the dam, the icicles, the gutter condition and every interior stain with dates. This is a weather loss, and the weather is the evidence.
On arrivalFor a careful restoration, steam opens channels through the dam so water drains off the roof instead of backing up under the shingles.
First hours on siteFor a clear next step, readings run the full exterior wall length, the ceiling perimeter and both sides of every window head. We tape the wet edge so you can see the real footprint.
First hours on siteFor a careful restoration, swollen window casing, failed board and soaked blown in insulation at the eave are removed and logged. Perimeter gypsum that only met clean meltwater stays where it is and gets dried.
Day 1Understanding the cost
We review with you the proposed restoration steps and price before you approve the job. These examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Steam ice dam removal at the eave, by a specialty crew | As we plan the work, national estimate. Commonly billed hourly at roughly $250 to $500 per hour, generally one to three hours, with a minimum charge. | $400 to $1,500 |
| Interior cleanup after one ice dam leak, one room dried in place | For a careful restoration, national estimate for perimeter ceiling and wall drying with trim removal, no demolition. | $600 to $2,000 |
| Several eaves leaking, multiple rooms with removal and drying | For a careful restoration, national estimate including wet insulation removal, drywall sections and five to seven drying days. | $3,000 to $9,000 |
| Wet attic or perimeter insulation removal and disposal, per square foot | For a careful restoration, national estimate for extraction, bagging and disposal of soaked material. | $1.00 to $2.50 |
| Perimeter drywall removal with cavity drying, per square foot | For a careful restoration, national estimate for removal, disposal and drying of the opened assembly. | $1.50 to $4.00 |
| Attic air sealing and insulation top up, by an insulation contractor | To protect the property, national estimate for sealing attic bypasses and bringing depth back to code. This is the fix, not the cleanup. | $1,200 to $4,000 |
| Heat cable installed at the eave and in the gutter, by a contractor | As we plan the work, national estimate for a separate trade, not part of our cleanup work plan. It manages symptoms on a problem eave and adds a power bill each winter. | $600 to $2,500 |
| After hours or overnight dispatch charge | For a clear next step, national estimate for nights, weekends and holidays, billed once rather than per hour. | $100 to $400 nationally |
How many eaves are leaking
For a clear next step, one dam over one room is a contained job. Three sides of a house during a long thaw is three separate water-affected spaces.
How far the water ran along the wall
For a clear next step, water spreads sideways on the top plate before it drops. A four foot stain commonly means fifteen feet of wet cavity.
Whether the ice has to be removed first
As we plan the work, steam removal is its own contractor visit and is usually billed hourly. It is not optional while water is still backing up.
How much ceiling, wall and trim has to come out
For a clear next step, board that can be dried in place costs a fraction of what removal and rebuild cost. Delaminated board, wet insulation and swollen casing move it into removal work.
Insulation type and depth at the perimeter
As we plan the work, blown in material at the eave has to be extracted rather than lifted out. Replacement is measured by area and by the R value going back.
Cold weather drying days
To protect the property, air movers run roughly $25 to $40 per unit per day and Professional dehumidifiers roughly $70 to $110 per unit per day.
Why timing matters
Water can keep moving into nearby materials even when the surface looks dry.
For a clear next step, one warm afternoon and one cold night is all it takes to make more ice. Each cycle raises the dam and pushes water further under the shingles.
For a clear next step, shingles shed running water, they do not hold standing water. Behind a dam the water sits above every lap and drip edge and simply walks in.
As we plan the work, soaked material at the eave stops insulating, so more heat reaches the roof deck and more snow melts.
To protect the property, framing at 35 degrees releases moisture very slowly. What looks dry at the surface in March is still wet inside the wall.
Helpful service information
First, share the short explanation. Open a card if you want a little more detail.
For a clear next step, heat leaking from the house warms the roof deck over the living space.
As we plan the work, the physics here are simple and they explain everything about where the water shows up. Heat leaking from the house warms the roof deck over the living space.
For a clear next step, ice dams form where heat loss is concentrated, so they come back in the same place until that path is closed.
As we plan the work, recurrence is the part that matters for your money. Ice dams form where heat loss is concentrated, so they come back in the same place until that path is closed.
For a careful restoration, it enters over the top plate at the outside wall, so the first wet materials are the ceiling perimeter and the top of the wall cavity.
To protect the property, inside the building, ice dam water behaves unlike any other leak we handle. It enters over the top plate at the outside wall, so the first wet materials are the ceiling perimeter and the top of the wall cavity.
Help near you
Find your area below, or call (833) 866-1229 and describe what you are seeing.
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Get a Quote: (833) 866-1229Common questions
For a careful restoration, heat escaping into your attic melts snow on the upper roof. That water runs down and refreezes at the cold overhang, building a ridge of ice.
For a clear next step, nationally, one room dried in place usually runs about $600 to $2,000. Several leaking eaves with removal generally run $3,000 to $9,000.
As we plan the work, usually yes for the interior damage, because it is treated as sudden weather damage. Many carriers also reimburse ice removal as mitigation.
As we plan the work, no. Do not chip, hammer, chisel or pressure wash ice on a roof, and do not put a ladder against an icy building.
As we plan the work, a roof rake used from the ground is reasonable for pulling snow off the lower roof. Keep it away from overhead power lines and stand clear of what comes down.
For a clear next step, low pressure steam is the correct method and it is what the specialty crews use. It melts channels through the dam without damaging shingles.
For a clear next step, the water enters over the top plate and drops into the wall cavity. It runs down the framing until something blocks it, and a window head is the first thing that does.
Talk with a restoration specialist
Walk us through what you see, where the water originated, and the spaces it reached.
Areas we serve
Our restoration team assists homes, businesses, and managed properties throughout Puerto Rico and surrounding communities.
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